Tower Bridge Hospital London 97–99 Whitechapel Road, London E1 1DT
020 7916 0029 · Open Mon–Sat, 9am–7pm (closed Sundays until September)
towerbridgehospital.co.uk

Patient information · Eyes

Dry eye
why a dry eye waters

Dry eye is one of the commonest eye complaints and one of the most persistently under-treated. It is usually not a lack of tears but poor tear quality — the oily layer that stops tears evaporating is missing, so the eye dries, becomes irritated, and reflexively floods with watery tears. Which is why people with dry eyes often complain of watering.

Seek same-day assessment if you have

Persistent severe dry eye can damage the corneal surface. Contact lens wearers with a red painful eye need examining urgently. Moorfields Eye Hospital runs a 24-hour walk-in emergency eye service; the nearest emergency department is the Royal London Hospital, Whitechapel Road, London E1 1FR.

Symptoms

Why it happens

Warm compresses are the treatment most people skip

For blepharitis and meibomian gland dysfunction, the mainstay is heat and lid hygiene, done daily and indefinitely. Apply a warm compress — a microwaveable eye bag holds heat far better than a flannel, which cools within a minute — for five to ten minutes, then gently massage the lids towards the lashes, then clean the lid margins with a lid wipe or dilute baby shampoo on cotton wool. Done properly for six weeks it transforms symptoms. Done for three days and abandoned, it does nothing.

Drops

Screens and environment

Helps

  • The 20-20-20 rule — every 20 minutes, look 20 feet away for 20 seconds
  • Lowering the screen below eye level, which reduces the exposed eye surface
  • Conscious full blinks, and deliberate complete closure
  • A humidifier, and directing air vents away from the face
  • Omega-3 in the diet, which has modest supporting evidence

Aggravates it

  • Long uninterrupted screen sessions
  • Fans and air conditioning blowing towards you
  • Eye make-up along the lid margin, and old make-up
  • Rubbing the eyes
  • Smoking, including passive exposure

Why come to us. Dry eye is usually treated with a bottle of drops and no explanation, which is why it persists. We assess the eyes and lid margins properly, identify whether the problem is blepharitis, tear deficiency or something else, and check for the underlying causes — thyroid function, autoimmune screening and medication review, all with bloods taken in-house. We can arrange ophthalmology where the surface needs specialist assessment. Open seven days a week, no referral needed.

The cause identified, not just drops prescribed

Bloods in-house, ophthalmology referral if needed. Seven days a week.

Where to get help

Tower Bridge Hospital London
97–99 Whitechapel Road, London E1 1DT

020 7916 0029

WhatsApp 07903 284 189
info@mhwclinic.co.uk
Open Mon–Sat, 9am–7pm (closed Sundays until September)

In an emergency
Call 999, or go to the Royal London Hospital Emergency Department, Whitechapel Road, London E1 1FR.

When we are closed and it is not an emergency
Call NHS 111 or visit 111.nhs.uk.