Tower Bridge Hospital London 97–99 Whitechapel Road, London E1 1DT
020 7916 0029 · Open Mon–Sat, 9am–7pm (closed Sundays until September)
towerbridgehospital.co.uk

Patient information · Orthopaedics

Frozen shoulder
long, painful, and it does get better

Frozen shoulder is inflammation and then contraction of the capsule around the shoulder joint. It is one of the most painful and prolonged musculoskeletal conditions there is, and the single most useful thing to know at the outset is that it runs in phases, each needing a different approach.

Arrange assessment rather than assuming frozen shoulder if there is

Referred pain from the heart, gallbladder or lung can present in the shoulder. Genuine frozen shoulder restricts movement in all directions, including when someone else moves the arm for you — that is what distinguishes it from most other shoulder problems.

The three phases

Freezing2–9 months — pain dominates, movement reducing
Frozen4–12 months — stiffness dominates, pain easing
Thawing5–24 months — movement gradually returns

Total duration is commonly one to three years. Most people recover full or near-full movement. Knowing which phase you are in matters, because aggressive stretching during the painful freezing phase makes things worse, while the same exercises during the frozen phase are exactly right.

The signs

The diabetes connection

Frozen shoulder is several times more common in people with diabetes, tends to be more severe, lasts longer, and is more likely to affect both shoulders in turn. If you develop frozen shoulder and have not had your blood glucose checked recently, it is worth doing — it is occasionally the presenting feature of undiagnosed diabetes. It is also associated with thyroid disease, Dupuytren's contracture, and periods of shoulder immobilisation.

Treatment by phase

Living with it

Helps

  • Heat before exercises — a shower or heat pack
  • Little and often: short stretch sessions several times a day
  • Sleeping on the good side with a pillow hugged in front
  • Keeping the elbow, wrist and neck moving freely
  • Continuing to use the arm within its available range

Avoid

  • Forcing the shoulder into pain, particularly early on
  • Complete rest and using a sling — this worsens stiffness
  • Sudden jerking movements or heavy lifting overhead
  • Comparing progress week to week; judge it monthly
  • Assuming lack of quick progress means treatment has failed

Book an appointment if shoulder pain is waking you at night, movement is becoming restricted, or you have had symptoms for more than a few weeks. Early injection during the painful phase makes the greatest difference — our orthopaedic and physiotherapy teams see shoulders seven days a week, with ultrasound-guided injection on site.

Ultrasound-guided injection and physiotherapy

Same-day appointments most days, seven days a week, on Whitechapel Road.

Where to get help

Tower Bridge Hospital London
97–99 Whitechapel Road, London E1 1DT

020 7916 0029

WhatsApp 07903 284 189
info@mhwclinic.co.uk
Open Mon–Sat, 9am–7pm (closed Sundays until September)

In an emergency
Call 999, or go to the Royal London Hospital Emergency Department, Whitechapel Road, London E1 1FR.

When we are closed and it is not an emergency
Call NHS 111 or visit 111.nhs.uk.