Tower Bridge Hospital London 97–99 Whitechapel Road, London E1 1DT
020 7916 0029 · Open Mon–Sat, 9am–7pm (closed Sundays until September)
towerbridgehospital.co.uk

Patient information · Urgent care

Urinary tract infection
cystitis, antibiotics, and when it is more than a bladder infection

A urinary tract infection is bacteria growing in the bladder or urethra. It is common in women, uncomfortable rather than dangerous in most cases, and often settles by itself. What matters is recognising the point at which it stops being a bladder infection and starts involving the kidneys.

Seek medical help the same day if you have

A kidney infection needs treating promptly and with a different, longer course of antibiotics. Call 999 or go to an emergency department if you feel very unwell, are breathing fast, have a rapid heartbeat, mottled skin, or have not passed urine all day. The nearest emergency department is the Royal London Hospital, Whitechapel Road, London E1 1FR.

Typical symptoms

Some people should always be assessed rather than self-treating

Anyone who is pregnant; men with urinary symptoms; children; anyone with a catheter, a weakened immune system, kidney disease, diabetes, or recurrent infections. In these groups a UTI is managed differently and needs proper assessment. Contact us the same day.

Self-care for a mild infection

Around half of straightforward bladder infections in otherwise healthy women settle without antibiotics within a few days. It is reasonable to try self-care for 48 hours if you are not unwell in yourself and have none of the warning signs above.

What about cranberry and urine alkalinisers?

Cranberry juice and capsules do not treat an infection you already have. There is some limited evidence that cranberry products may slightly reduce how often recurrent infections happen in some women, but it is not strong, and cranberry can interact with warfarin.

Sachets and tablets that alkalinise urine may ease stinging for some people, but they are not a treatment and are not suitable if you have heart or kidney problems, or are on a low-sodium diet.

Antibiotics

Reducing the chance of it coming back

Three or more infections in a year? That is worth investigating rather than treating each episode as a one-off. We can arrange urine cultures, an ultrasound of the urinary tract, and a review with our GP or urology team, and discuss options such as preventive antibiotics, a self-start supply for early treatment, or vaginal oestrogen.

Same-day assessment, on-site urine testing

Seen and treated in one visit, seven days a week, 9am–7pm, on Whitechapel Road.

Where to get help

Tower Bridge Hospital London
97–99 Whitechapel Road, London E1 1DT

020 7916 0029

WhatsApp 07903 284 189
info@mhwclinic.co.uk
Open Mon–Sat, 9am–7pm (closed Sundays until September)

In an emergency
Call 999, or go to the Royal London Hospital Emergency Department, Whitechapel Road, London E1 1FR.

When we are closed and it is not an emergency
Call NHS 111 or visit 111.nhs.uk. Your local pharmacist can also help.