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Close-up of acne spots on the cheek (illustrative image)

Healthy skin. Greater confidence.

Assessment · Dermoscopy · A clear plan

Skin health

Acne & Rosacea Clinic

Persistent spots, oily or congested skin, redness and flushing can affect anyone at any age. We assess your skin carefully and build an evidence-based plan — from good skincare and topical treatments to prescription options where appropriate.

View skin price list
  • Appointment30–45 min assessment
  • Suitable forTeens & adults
  • ApproachEvidence-based, stepped care

If your child is seriously unwell — call 999 or take them to A&E. We're a private outpatient service, not an emergency service. The Royal London Hospital (5 minutes' walk) has a paediatric A&E.

Dr Elena Koleva carrying out a mole check with dermoscopy at Tower Bridge Hospital
Mole check & dermoscopy
Treatment room at Tower Bridge Hospital
Treatment room

Take a look around the clinic · Meet the team

Dr Elena Koleva — Consultant Dermatologist at Tower Bridge Hospital London
Your consultant dermatologist

Dr Elena Koleva

Consultant Dermatologist · GMC-registered

Your skin, hair and nail concerns are examined in clinic by one of our doctors and assessed by Dr Koleva by secure video — with dermoscopy on every mole check and a clear treatment plan. Consultation and assessment; any skin procedures are carried out by our minor-surgery team.

Our hybrid dermatology service. At Tower Bridge Hospital, dermatology appointments usually combine an in-person skin examination by one of our doctors with a secure video consultation with our dermatologist. HD skin analysis and clinical photography may be used where appropriate. This approach provides convenient specialist advice without always requiring a separate face-to-face dermatologist appointment.

Consultation: £150 — includes both the onsite doctor examination and dermatologist video consultation, with no additional GP fee. If a biopsy or minor surgical procedure is required, this can be arranged separately at our clinic.

What we treat

Acne, rosacea and the redness in between

Acne and rosacea are common, treatable conditions — but they can look similar and often need different treatment. We take time to work out what is actually going on before recommending anything.

  • Acne — blackheads, whiteheads, inflamed spots and cysts on the face, back or chest, at any age including adult and hormonal acne
  • Rosacea — facial redness, flushing, visible vessels and acne-like bumps, often with sensitive skin
  • Acne scarring & marks — assessment of post-inflammatory marks and scarring, and realistic options to improve them
  • Related concerns — oily or congested skin, folliculitis, and skin changes that may need a closer look

Your assessment

A careful look before any treatment

At your first visit we ask about how long the problem has been there, what makes it better or worse, your skincare and any previous treatments, and — where relevant — your general health, medications and menstrual cycle. We examine your skin in good light and grade its severity so we can track progress.

Where a hormonal cause is suspected, we may suggest blood tests. If anything looks unusual or doesn’t fit, we arrange the right investigation or referral rather than guessing.

Treatment options

A stepped, evidence-based plan

We follow national (NICE) guidance and build up treatment in sensible steps, starting with the simplest effective option:

  • Skincare advice — a simple, non-irritating routine and product guidance tailored to your skin
  • Topical treatments — prescription creams and gels (such as retinoids, benzoyl peroxide, azelaic acid or topical antibiotics)
  • Oral treatments — a course of oral antibiotics, or hormonal options where appropriate, with clear monitoring
  • Rosacea-specific care — trigger management, prescription creams and treatments to reduce redness and flushing
  • Scarring & redness — advice on options to improve marks and scarring, referring on for procedures where that is the best route

Some acne needs specialist medication (such as oral isotretinoin) that is prescribed and monitored by a consultant dermatologist. Where that is the right step, we explain it and arrange onward specialist referral.

Follow-up

We stay with you until your skin settles

Skin treatment takes time — most plans need six to twelve weeks before the full benefit shows. We review you, adjust the plan, manage any side effects and support you through the flare-ups so you’re not left to work it out alone.

Good to know

Safe, joined-up care

GMC-registered clinicians, CQC-registered clinic

You’re seen by GMC-registered clinicians at our CQC-registered Whitechapel clinic. We keep clear, confidential records and, with your consent, share a summary with your NHS GP so your care stays joined up. A chaperone is available for any examination on request, at no charge.

You don’t need to be registered with us, and private care complements — it doesn’t replace — being registered with an NHS GP.

What we don’t do here

  • We are not an emergency service. For anything serious or life-threatening, call 999 or go to A&E. For urgent advice any time, NHS 111 is available 24/7.
  • We are an outpatient clinic and do not provide hospital admission or inpatient care.
  • Private care and screening complement, and do not replace, being registered with an NHS GP or national NHS screening programmes.

Fees

Clear, up-front pricing

Consultation and assessment fees are set out on our price list, and any tests or treatments are explained and priced clearly before you go ahead — no surprises. Some services are priced on enquiry; just ask the clinic team.

View the price list

Good to know

Common questions

Can you treat adult and hormonal acne?

Yes. Acne is common in adults, particularly women, and can be linked to hormones. We assess this carefully, may suggest relevant tests, and offer topical, oral or hormonal treatment options as appropriate.

Do I need a referral?

No referral is needed to see us privately. If your skin needs a consultant dermatologist — for example for isotretinoin or a procedure — we arrange that referral for you.

Can you prescribe isotretinoin (Roaccutane)?

Isotretinoin is a powerful medicine that must be prescribed and monitored by a consultant dermatologist under strict safety rules. We assess whether it may be suitable and refer you to a consultant who prescribes and monitors it.

Will treatment get rid of my scarring?

We can assess scarring and marks and set out realistic options. Some marks fade with time and good treatment; deeper scarring may need procedures, which we can refer you for.

Is rosacea curable?

Rosacea is a long-term condition that we manage rather than cure. With the right triggers avoided and the right treatment, most people get very good, lasting control of redness and flare-ups.

Dermatology at Tower Bridge Hospital

Explore related skin conditions

Examination at our Whitechapel clinic by one of our doctors, with Dr Elena Koleva, Consultant Dermatologist, by secure video — Dermatology Consultation £150 · Mole Check & Dermoscopy £150.

All dermatology services

Private dermatologist · Whitechapel, East London

Ready to get your skin seen?

Book an acne or rosacea assessment and get a clear, evidence-based plan.

Dermatology Consultation £150 · Mole Check & Dermoscopy £150 · full skin price list

  • Call 020 7916 0029
  • WhatsApp us
  • 97–99 Whitechapel Road, London E1 1DT — 3 minutes from Aldgate East, 5 from Whitechapel (Elizabeth line)
  • Open 7 days, 9am–7pm
Insurance accepted
Bupa AXA Health Vitality Aviva Cigna + more — check yours
Trusted partners
CQCCare Quality Commission GMCGeneral Medical Council PabauPractice management & online booking TDLThe Doctors Laboratory
In an emergency, call 999. Tower Bridge Hospital London is not an emergency service. Your nearest A&E is The Royal London Hospital, Whitechapel Road E1 1FR — 5 minutes’ walk from our front door.

Related reading

Areas we serve

Acne & Rosacea Clinic in London & East London — Whitechapel, the City & Canary Wharf

Our Acne & Rosacea Clinic service at Whitechapel, E1 cares for patients from right across London and East London, the City and the Docklands — including Aldgate, Bethnal Green, Bow, Shoreditch, Canary Wharf, Stratford, Bermondsey and the surrounding areas. Same-day and walk-in appointments are available and you do not need a GP referral.

Easy to reach — minutes from the Royal London Hospital and Aldgate East, Whitechapel, Aldgate and Liverpool Street stations, and one stop from Canary Wharf on the Elizabeth line.

Looking for acne & rosacea clinic near me?

If you are searching for a private acne & rosacea clinic near me, a doctor, clinic or specialist near me in East London, our Whitechapel practice is on your doorstep — walk-in and same-day appointments, no GP referral, and no long NHS waiting list.

Book a same-day appointment or call 020 7916 0029. See our transparent fees. Open 7 days a week, 9am–7pm. Private clinic on Whitechapel Road, London E1 — serving Tower Hamlets, Hackney, Newham, Islington, the City of London and Southwark.

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