Over 100 languages, powered by GTranslate.
97-99 Whitechapel RoadLondon E1 1DT
Easy to reach from the City and Central London — 3 minutes from Aldgate East, 5 from Whitechapel (Elizabeth line). Outside the Congestion Charge zone.
Stock photograph shown for illustration only. It does not depict our premises.
Same-day appointments, Monday to Saturday, 9am–7pm. WhatsApp is our fastest channel during clinic hours. For anything urgent, please call or come in.
07903 284 189
Typical reply in minutes during clinic hours. English, Turkish, Bengali, Arabic, French.
020 7916 0029
Our AI reception answers every call instantly — books appointments, answers questions, handles enquiries in 6+ languages. Ask to be transferred to a human anytime during clinic hours (9am–7pm) and we’ll connect you.
Real-time slots
See live availability for GP, specialist consultations, ultrasound and aesthetic appointments. Book in under a minute.
info@mhwclinic.co.uk
Good for documents, insurance pre-authorisation codes, or detailed non-urgent enquiries.
WhatsApp, call, book online or email — whichever suits. AI reception answers calls 24/7.
Type of appointment, clinician (if you have a preference), date and time. Pre-authorisation if you’re using insurance.
A confirmation arrives by text or email with the address, parking and transport notes, and anything to bring or prepare.
Arrive 5 minutes early, check in with reception, see your clinician at the appointed time. Most appointments run on schedule.
If you’re unhappy with any aspect of your care, please tell us. Most concerns can be resolved quickly when raised early. Email complaints@mhwclinic.co.uk — we acknowledge within 3 working days and aim to fully respond within 20 working days, per our complaints policy. You can also escalate to the CQC or Parliamentary & Health Service Ombudsman if you’re not satisfied with our response.
In the heart of East London — a few minutes from Aldgate East and the City. Easy by tube, Elizabeth Line, bus, bike or on foot.
If you’re using PMI, please contact your insurer for pre-authorisation before booking. Reception can help with policy numbers or pre-auth codes once you have them.
Send us your pre-auth details
Most London clinics close their phones at 5pm. We don’t. Inside clinic hours (9am–7pm, Mon–Sat), a real person on our team answers. The moment we close, our AI reception takes over — not as a fallback, but as a proper service.
It can book appointments, answer frequently asked questions about services and pricing, take callbacks, and triage urgency — in plain English, Turkish, Bengali, Arabic, French and more. Everything is logged and reviewed the next morning by a real human.
Clinical questions are always referred to a clinician — the AI never gives medical advice or diagnoses.
Our team consults in English, Turkish, Bengali, Arabic and French. Need another? Tell us when you book — we’ll arrange a phone interpreter at no extra charge.
Patient stories
Hundreds of verified five-star reviews from real patients across every one of our services.
In their words
“I had an excellent experience at this private clinic. From the moment I arrived, the staff were welcoming, professional and very attentive, and the clinic itself was spotless and modern. Dr Haydar Bolat took the time to listen carefully to my concerns, explained everything clearly, and provided thorough and compassionate care.”
“I am incredibly grateful for the care and expertise Dr Haydar Bolat has provided. He has helped me manage my chronic condition, and the difference in my health has been remarkable. He is genuinely caring, takes the time to listen, and makes you feel that your health and wellbeing truly matter.”
“I visited the clinic to obtain some important medical documentation and had the opportunity to meet Dr Haydar. He was exceptionally helpful, professional and understanding throughout the entire process. I truly appreciated his compassionate approach and dedication to excellent patient care.”
“Felt very welcome from the start of the procedure from the nurse, and both doctors made it comfortable for me — I felt relaxed having the transplant done. They were awesome throughout the surgery. I would definitely recommend this clinic. Thanks guys — Ross from Wales.”
“I had a consultation with Dr Haydar Bolat and also received an IV drip treatment at the clinic. The whole experience was excellent from start to finish. Dr Haydar Bolat was professional, knowledgeable, and took the time to explain everything.”
“A very caring clinic. I got the best care and the specialist was really amazing. The ear suction went very well, all done with great care. Thank you all so very much.”
Regulated care
Tower Bridge Hospital London is a CQC-registered clinical service (Provider ID 1-17189808454). Our first inspection is pending — you can view our registration directly on the CQC website.
“Excellent experience — the entire team was great, especially Filiz. She’s warm and approachable, always making sure to walk you through every step. Really glad I received my treatment here.” Verified Google review · Private GP
“Excellent experience — the entire team was great, especially Filiz. She’s warm and approachable, always making sure to walk you through every step. Really glad I received my treatment here.”
Verified Google review · Private GP
“After suffering from an infection for five days I popped in to get treatment. All I can say is — you guys are amazing. I felt better within an hour. The place is clean, pristine, and simply amazing.” Verified Google review · Urgent care
“After suffering from an infection for five days I popped in to get treatment. All I can say is — you guys are amazing. I felt better within an hour. The place is clean, pristine, and simply amazing.”
Verified Google review · Urgent care
Read all 216 reviews on Google
Real-time availability online, or call reception — whichever’s faster.
We use essential cookies to make our site work. With your permission, we also use cookies to improve our service, measure performance, and personalise content. You can change your choice anytime in the Cookie Settings link in our footer. Read our Cookie Policy.
Choose which categories of cookies you allow. You can change this anytime.