Minor procedures here. Major surgery, properly referred.

Those procedures require general anaesthetic, dedicated plastic surgery theatres, and the back-up of full hospital facilities — not because something goes wrong often, but because when complications do happen, they need a hospital to manage them. Performing major plastic surgery in an outpatient clinic without those facilities is dangerous practice, and we won't do it.

Where you've seen UK clinics offering "facelift in our clinic" without hospital facilities, you should be cautious — the regulatory standards around private cosmetic surgery have tightened significantly in recent years, and the safer providers operate from hospital settings.

Yes — for procedures we perform in clinic, you'll have a clear quote in writing after the consultation, with no obligation. For procedures we refer onward, the quote comes from the hospital partner / consultant we refer to. We don't quote procedure prices on this website because each case varies (lesion size, location, complexity); pricing is confirmed in consultation and you take that quote away to decide.

Elective cosmetic procedures are irreversible. Two weeks is the minimum we ask between consultation and procedure to give you time to read your written plan, discuss with people you trust, ask follow-up questions, and decide without time pressure. It's also consistent with regulatory guidance on ethical cosmetic surgery practice.

For non-elective situations — an infected cyst, a worrying mole, a keloid that's causing functional problems — we can move faster, with a written record of why.

No. We don't use before-and-after photos in advertising, social media, or marketing materials, and we don't ask patients for testimonial photos that would be reused. Before-and-after marketing creates unrealistic expectations and is heavily restricted under UK advertising rules.

In private consultation, with your consent, Dr Oezdogan can show you indicative outcome photos for similar cases (anonymised, where the patient has given specific written consent for clinical use). This is part of informed consent, not marketing.

This happens. Sometimes Dr Oezdogan will recommend against a procedure — either because the technical outcome is unlikely to match your expectations, because the risk-benefit balance isn't favourable for your specific situation, or because we think there's an underlying concern (body dysmorphia, post-traumatic factors, untreated mental health context) that would mean a procedure isn't likely to help you.

If we decline to proceed, we'll explain why honestly and suggest alternatives where appropriate — another type of treatment, a different consultant for second opinion, or a referral to a different specialty (e.g. dermatology, mental health). Saying "no" to a paying patient is part of practising ethical cosmetic medicine. We won't do something we don't think will serve you.

Book the initial consultation here. Dr Oezdogan will discuss what you're hoping to achieve, what's realistically possible, and the right pathway for you. For major plastic surgery, that pathway is usually a referral to a consultant plastic surgeon at a hospital that specialises in your specific procedure. We'll write a referral with our clinical summary and your goals, and you'll continue under the hospital consultant's care from there.

The benefit of starting here: an unbiased clinical opinion before you commit to a specific surgeon or procedure, the chance to ask questions in a no-pressure environment, and access to a properly considered referral pathway rather than choosing a surgeon based on Instagram marketing.

No tattoo removal at present. For non-surgical aesthetic treatments — botulinum toxin, fillers, mesotherapy, chemical peels, microneedling — see our Aesthetics service, which is separate from plastic surgery. For hair transplantation, see our Hair Transplant service. For dermatology and skin lesion assessment, see Dermatology.

No. Every cosmetic procedure performed at Tower Bridge Hospital London is under local anaesthetic only. You're awake, aware, can talk to the surgeon throughout, and walk out the same day. Any procedure requiring sedation or general anaesthetic is referred to a hospital setting with appropriate anaesthetic support.

Purely cosmetic consultations and procedures are usually not covered by private medical insurance — insurers cover medical necessity, not appearance. There are some exceptions: procedures done for reconstructive reasons after injury, surgery, or for functional impairment may be covered. We'll discuss this at consultation and advise on insurance authorisation if applicable.

Direct contact with Dr Oezdogan's surgical line is provided after any procedure. For minor concerns (excess swelling, mild bleeding, wound questions), reach us via the clinic. For anything that feels urgent — significant bleeding, severe pain, signs of infection (spreading redness, fever) — we'll arrange same-day review.

For genuine emergencies (anaphylaxis, significant haemorrhage, signs of severe sepsis), call 999 — the Royal London A&E is 5 minutes' walk from us. Our practice carries professional indemnity through the Medical Defence Union, and our complaints policy is published on the site.