Tower Bridge Hospital London 97–99 Whitechapel Road, London E1 1DT
020 7916 0029 · Open Mon–Sat, 9am–7pm (closed Sundays until September)
towerbridgehospital.co.uk

Patient information · Dermatology

Acne
what works, and how long it really takes

Acne is a treatable medical condition, not a hygiene problem or something to be grown out of quietly. The commonest reason treatment appears to fail is stopping it too early — almost nothing works inside six weeks, and most regimens need three months before you can judge them.

Arrange prompt assessment if you have

Scarring is preventable but not reversible — treating early and adequately matters far more than the cosmetic appearance on any given day. Psychological impact is a legitimate reason to treat acne actively, and it does not need to correlate with severity.

What is actually happening

Hormones increase oil production, dead skin cells block the pore, and a normal skin bacterium multiplies in the blocked follicle, producing inflammation. That is why treatments target several steps at once and why none of them work overnight.

It is not caused by poor hygiene

Acne is not dirt, and washing more will not clear it — scrubbing and harsh cleansers damage the skin barrier and make things worse. Wash gently twice a day with a mild cleanser, no more. Nor is it caused by chocolate. There is modest evidence that high-glycaemic diets and skimmed milk may aggravate acne in some people, but diet is not the cause and restrictive eating is not a treatment.

Treatment, and the timescale

6–8 weeksbefore any improvement is visible
12 weeksbefore judging whether a treatment works
Monthsof maintenance to keep it clear

Getting through the first weeks

Do

  • Start a retinoid every other night and build up
  • Use a simple non-comedogenic moisturiser alongside
  • Use sunscreen — several treatments increase sun sensitivity
  • Give each regimen a full twelve weeks
  • Photograph your skin monthly, since day-to-day judgement is unreliable

Do not

  • Do not pick or squeeze — this is the main cause of scarring and dark marks
  • Do not scrub, or use astringents and harsh exfoliants
  • Do not stop when it looks better; maintenance prevents relapse
  • Do not use a friend's antibiotics or leftover creams
  • Do not layer many active products at once

Marks and scars

Flat brown or red marks left after a spot are not scars. They are post-inflammatory pigment change and they fade over months, faster with sun protection. True scars are indented or raised, and they are permanent — which is the argument for treating acne properly and early rather than waiting to see.

When treatment is not enough

Acne that has not responded to two adequate courses of treatment, or that is scarring or causing significant distress, warrants a dermatology opinion. Isotretinoin is a highly effective oral treatment for severe or resistant acne, prescribed under specialist supervision with monitoring, and with strict precautions because it causes serious harm in pregnancy.

Book an appointment if over-the-counter treatments have not worked after twelve weeks, your acne is painful or scarring, it is affecting your confidence or mood, or you want to discuss isotretinoin or hormonal treatment. Our dermatology team sees patients without a referral or a wait.

Dermatology without the wait

Same-day appointments most days, seven days a week, 9am–7pm, on Whitechapel Road.

Where to get help

Tower Bridge Hospital London
97–99 Whitechapel Road, London E1 1DT

020 7916 0029

WhatsApp 07903 284 189
info@mhwclinic.co.uk
Open Mon–Sat, 9am–7pm (closed Sundays until September)

In an emergency
Call 999, or go to the Royal London Hospital Emergency Department, Whitechapel Road, London E1 1FR.

When we are closed and it is not an emergency
Call NHS 111 or visit 111.nhs.uk.