Tower Bridge Hospital London 97–99 Whitechapel Road, London E1 1DT
020 7916 0029 · Open Mon–Sat, 9am–7pm (closed Sundays until September)
towerbridgehospital.co.uk

Patient information · Mental health

Eating disorders
help works, and earlier is better

Eating disorders are serious mental health conditions, not lifestyle choices or vanity. They affect people of every age, gender, background and body size — and you do not need to look unwell, or to have been struggling for a long time, to deserve help. Treatment works, and it works better the sooner it starts.

Call 999 or seek emergency care if there is

Eating disorders carry real physical risk, including to the heart, and that risk is not predictable from appearance. If you are worried about someone, act on the worry. Beat's free helpline is 0808 801 0677, open every day. If you are having thoughts of harming yourself or ending your life, help is available now. Call 999 or go to an emergency department if you have already harmed yourself or feel unable to stay safe. Otherwise call Samaritans free on 116 123 at any hour, text SHOUT to 85258, or call NHS 111 and select the mental health option.

What they can look like

Eating disorders take many forms — restricting food, binge eating, purging, or a combination — and some involve intense anxiety about the type or texture of food rather than about weight at all. What they share is that eating, food or body image has come to dominate life and cause distress.

You do not have to be underweight to be unwell

This is the single most damaging misconception. Most people with eating disorders are not underweight, and some of the most medically dangerous behaviours occur at any body size. People are routinely turned away, or delay asking, because they think they are not 'ill enough'. There is no threshold you have to reach. If your relationship with food or your body is causing you distress or taking over your life, that is reason enough — and asking earlier makes recovery considerably more likely.

If you are worried about yourself

If you are worried about someone else

Helps

  • Choose a private, calm moment, away from mealtimes
  • Say what you have noticed and that you care, using 'I' rather than 'you'
  • Ask how they are feeling, and then listen without fixing
  • Offer to help them make an appointment, or to go with them
  • Keep offering — people often say no several times first

Avoid

  • Comments about weight, appearance or how much they are eating
  • Framing it as a phase, a choice, or attention-seeking
  • Ultimatums, monitoring or policing meals
  • Discussing diets, calories or exercise around them
  • Giving up because the first conversation went badly

What treatment involves

A note on this website

You will find leaflets here about weight, diet and exercise. If your relationship with food is difficult, those pages may not be helpful reading, and there is no need to look at them. Please talk to us instead — general advice about eating and weight is not appropriate when an eating disorder may be present, and we will not give it.

Why come to us. The hardest part is the first appointment, and we will make it as straightforward as we can. We offer unhurried, confidential appointments seven days a week, with the option not to be weighed or told numbers, and a female clinician available on request. We carry out the physical health checks safely and without comment, and refer to specialist eating disorder services promptly — at any body weight. You are welcome to bring someone with you.

You do not need to be 'ill enough' to come

Confidential, unhurried, seven days a week. Bring someone if it helps.

Where to get help

Tower Bridge Hospital London
97–99 Whitechapel Road, London E1 1DT

020 7916 0029

WhatsApp 07903 284 189
info@mhwclinic.co.uk
Open Mon–Sat, 9am–7pm (closed Sundays until September)

In an emergency
Call 999, or go to the Royal London Hospital Emergency Department, Whitechapel Road, London E1 1FR.

When we are closed and it is not an emergency
Call NHS 111 or visit 111.nhs.uk.