Health Insights · Neurology

Memory problems: when to seek assessment

Worrying about your memory is common and usually not dementia. Some memory change is normal with age, some is caused by conditions that are entirely treatable, and some is early dementia — where diagnosis still brings real benefits. All three are worth distinguishing rather than worrying about.

Seek urgent assessment if memory change comes with

  • sudden onset over hours or days, or fluctuating confusion
  • fever, or recent illness or infection
  • headache, weakness, visual change or difficulty speaking
  • a recent head injury, even a minor one weeks ago
  • hallucinations, or a marked personality change
  • rapid deterioration over weeks

Sudden or fluctuating confusion is delirium, not dementia, and usually has a treatable cause — infection, medication, dehydration or a metabolic problem. It needs same-day assessment. Memory change weeks after a head injury may be a slow bleed, particularly in older people or those on anticoagulants.

Normal ageing or not?

  • Usually normal — occasionally forgetting a name and recalling it later; misplacing keys and retracing steps to find them; needing lists more than you used to; being slower to learn new technology.
  • More concerning — forgetting recent conversations or events entirely; repeating the same question within a short period; getting lost somewhere familiar; difficulty with familiar tasks like cooking a known recipe or managing money; putting things in odd places; word-finding difficulty that interrupts conversation; withdrawal from activities.
  • The most useful sign is what others notice. People who come alone worried about their memory often have anxiety or depression; people brought in by family who have noticed changes more often have something else.

Reversible causes worth excluding

A meaningful proportion of memory problems have a treatable cause: depression (which impairs concentration and memory markedly, particularly in older people), thyroid disease, B12 or folate deficiency, sleep apnoea, alcohol, medication — particularly sedatives, strong painkillers, bladder medicines and sedating antihistamines — and hearing loss, which is now recognised as one of the largest modifiable risk factors for dementia. Every one of these is worth checking before anything else is concluded.

What assessment involves

  • History from you and, importantly, from someone who knows you well — the two accounts often differ, and that difference is informative
  • A cognitive test, taking 10 to 20 minutes
  • Blood tests — full blood count, B12, folate, ferritin, thyroid, kidney and liver function, calcium, glucose or HbA1c
  • Review of every medicine, including anything bought over the counter
  • Screening for depression, anxiety and sleep problems
  • Hearing and vision check — both affect cognitive test performance and daily function
  • Brain imaging where indicated, usually MRI or CT

Why an early diagnosis is worth having

  • It identifies the reversible causes, which is the most immediately useful outcome.
  • Medication for Alzheimer's disease works better started earlier.
  • It allows planning while you have capacity — lasting power of attorney, financial arrangements, and expressing your own wishes rather than others guessing later.
  • It opens access to support, benefits including attendance allowance, and research studies.
  • It explains things to family, which frequently transforms how difficulties are interpreted at home.
  • You must inform the DVLA of a dementia diagnosis; many people continue driving safely for a period with regular review.

Reducing your risk

Genuinely protective

  • Treating hearing loss — hearing aids, and the evidence here is strong
  • Regular physical exercise
  • Controlling blood pressure, diabetes and cholesterol from midlife
  • Stopping smoking, and keeping alcohol within limits
  • Staying socially and mentally engaged; treating depression

Less evidence

  • Brain-training apps, which improve the specific task and little else
  • Most supplements marketed for memory
  • Coconut oil and similar remedies
  • Assuming it runs in families and nothing can be done
  • Avoiding a diagnosis in the hope it stays away

Why come to us. Waiting months for a memory clinic while worrying is its own harm, and a substantial proportion of people turn out to have something treatable. We offer an unhurried appointment — bring someone who knows you well — with a cognitive assessment, a full medication review, and bloods including B12, folate, thyroid, calcium and HbA1c taken in-house with results explained the same visit. We screen for depression, sleep apnoea and hearing loss, and refer to a memory service or neurology with the workup complete.

Private memory assessment in East London

Memory problems have many causes — from stress, sleep and thyroid or vitamin issues to conditions affecting the brain — and some are reversible. A private GP in East London can assess you, arrange blood tests to check for treatable causes, and refer to our specialist medicine team with MRI where needed. Tower Bridge Hospital is on Whitechapel Road in East London, a short journey from Canary Wharf and the City, with same-day appointments and no referral required.

Memory problems in London: common questions

Are memory problems always serious?

No — stress, poor sleep, low mood, thyroid problems and vitamin deficiencies are common, often reversible causes.

What assessment is done?

A memory review, blood tests for reversible causes, and, where needed, brain imaging and specialist assessment.

When should memory changes be assessed?

If they are progressive, affecting daily life, or noticed by others, assessment is worthwhile.

Can I be seen the same day?

Yes — same-day private GP appointments are available most days.

The treatable causes checked first, in one visit

Bring someone who knows you well. Bloods in-house, results the same day.

↓ Download the printable PDF leaflet
Medically reviewed by Dr Haydar Bolat · GMC 7138332Content last reviewed: August 2026 · Next review due: August 2027Written and reviewed in line with our editorial & content-review policy, using guidance from sources such as the NHS, NICE and the relevant royal colleges. This information is for general guidance and does not replace personal medical advice — please book a consultation to discuss your circumstances.

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Tower Bridge Hospital, London & East London — Whitechapel, the City & Canary Wharf

Our Whitechapel clinic at 97–99 Whitechapel Road, E1 cares for patients from right across London and East London, the City and the Docklands — including Aldgate, Bethnal Green, Bow, Shoreditch, Canary Wharf, Stratford, Bermondsey and the surrounding areas. Appointments are available seven days a week, self-pay with no health insurance needed, and most services need no GP referral.

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Looking for a private clinic near me?

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Book an appointment or call 020 7916 0029. See our transparent fees. Open 7 days a week, 9am–7pm. Private clinic on Whitechapel Road, London E1 — serving Tower Hamlets, Hackney, Newham, Islington, the City of London and Southwark.

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