Tower Bridge Hospital London 97–99 Whitechapel Road, London E1 1DT
020 7916 0029 · Open Mon–Sat, 9am–7pm (closed Sundays until September)
towerbridgehospital.co.uk

Patient information · Minor surgery

Pilonidal sinus
a hair problem, not a hygiene problem

A pilonidal sinus is a small tunnel in the skin at the top of the buttock cleft, caused by hairs working their way into the skin and provoking inflammation. It affects young adults, more often men, and it ranges from a painless dimple noticed by accident to a recurrent abscess that disrupts work and study.

Seek same-day assessment if there is

An abscess needs draining, and antibiotics alone will not resolve it. Rapidly spreading infection in this area is uncommon but serious. In an emergency call 999, or go to the Royal London Hospital Emergency Department, Whitechapel Road, London E1 1FR.

How it presents

Why it happens

Hairs — usually from the back or head rather than growing there — are driven into the skin of the cleft by friction and movement. The body treats them as foreign material and forms an inflammatory tunnel around them. It is commoner in people with coarse dark body hair, those who sit for long periods (drivers, students, office workers), and after a period of weight gain. It is not caused by poor washing, though hygiene helps once it exists.

If it becomes an abscess

Definitive surgery

There is no single best operation, and the choice trades healing time against recurrence risk. This is worth discussing properly rather than accepting the first option offered.

Reducing recurrence

Helps

  • Hair removal from the cleft — laser has the best evidence and outlasts shaving
  • Keeping the area clean and thoroughly dry
  • Losing excess weight, which reduces the depth of the cleft
  • Breaking up long periods of sitting; a cushion for drivers
  • Loose cotton underwear

Avoid

  • Shaving with a razor, which produces sharp stubble that penetrates skin more easily
  • Waiting for a third or fourth abscess before seeking definitive treatment
  • Assuming antibiotics will resolve an abscess
  • Prolonged cycling or driving during a flare
  • Picking at the pits

Why come to us. An acute pilonidal abscess is intensely painful and sitting on an NHS list for days is miserable. We can drain an abscess in clinic under local anaesthetic, usually the same day, seven days a week including weekends, with fees published in advance. For chronic disease we assess the extent, explain the surgical options honestly with their trade-offs, arrange definitive surgery through our CQC-registered partners, and offer laser hair removal to reduce recurrence.

Abscess drained in clinic, usually the same day

Seven days a week including weekends, published fees.

Where to get help

Tower Bridge Hospital London
97–99 Whitechapel Road, London E1 1DT

020 7916 0029

WhatsApp 07903 284 189
info@mhwclinic.co.uk
Open Mon–Sat, 9am–7pm (closed Sundays until September)

In an emergency
Call 999, or go to the Royal London Hospital Emergency Department, Whitechapel Road, London E1 1FR.

When we are closed and it is not an emergency
Call NHS 111 or visit 111.nhs.uk.